Reference

Terms & Conditions that protect both of us

When you open an account with boming bet, you're entering a straightforward agreement.

Account eligibility rulesPayment & withdrawal termsAccount closure & dispute handling
boming bet Terms & Conditions that protect both of us
REACH OUR TEAM

How to contact us about account or policy questions

Live chat Open your account lobby, tap the chat icon bottom-right.
Email support Send account queries to [email protected] with your account username, transaction ID and a clear…
Account settings Log into your account and go to Settings > Account & Security to review…
DATA & SECURITY

How we protect your account information and handle your data

Account verification

When you register, we collect your name, phone number and payment details to verify your identity and prevent fraud.

Data retention

We retain your account data, transaction history and communication records for the duration of your account and 5 years after…

Login security

Your password is encrypted and never visible to our staff.

Cookies and tracking

We use cookies to keep you logged in, remember your lobby preferences and detect suspicious login attempts from new devices.

Payment processor compliance

Your payment data — card details, phone numbers linked to DANA or OVO, QRIS identifiers — is handled by the…

Request account changes

To update personal details, change your withdrawal address, unlink a payment method or request a full data export, contact support@bomingbet.

Frequently asked questions about our Terms & Conditions

We can suspend or close an account immediately if we detect fraud, payment processor breach, or high-risk activity. Low-level breaches (e.g. repeated failed login attempts) trigger a warning first. Account closure is final; any remaining balance will be reviewed against outstanding disputes before withdrawal.

We investigate disputes reported within 30 days. You must provide your account username, the game name, exact time, and your account balance before and after. Investigation takes 5–10 business days. If we find a system error, we credit your account; if not, we explain why in writing.

No. Once your deposit clears and is added to your boming bet wallet, it's non-refundable. You can withdraw it to your original payment method, but the deposit itself cannot be cancelled. Check the deposit amount before confirming on your payment processor.

When you request account closure, we process any remaining balance as a withdrawal to your linked payment method within 5–7 business days. The account is then locked. If there's a pending dispute, the balance is held until resolution.

Report unauthorized transactions to [email protected] or live chat immediately. We'll review your login history, device logs and transaction timestamps. If confirmed as unauthorized, we'll reverse the transaction and may reset your password. Always enable two-factor authentication to reduce this risk.

Yes. Email [email protected] to request a full data export (GDPR-style) or permanent account deletion. We'll anonymize your data and close the account within 10 business days. Some data (e.g. transaction records) may be retained for legal or payment processor compliance.

Contact support immediately with evidence — emails, chat logs, screenshots of unusual activity. We do not mediate disputes between players; those are handled by local authorities where local law permits. We investigate account-access claims and suspend accounts pending investigation.